My experience indicates several drivers for IT Governance, inducing different behaviors:
- Externally-imposed IT governance happens in heavily regulated environments (Pharmas, Banks, subsidiaries of large groups with a control culture, and to someextend the Public sector). Such situations often lead to very formal governance mechanisms, and the art there is to use this framework for content discussions. After all, the overall objective is to put structural IT decisions in the hands of the Business managers.
- Internally-born IT governance is often the case when the GM, or some key Board members have an IT Mgt background, which increasingly happens. The situation is better, but may risk in bypassing the CIO, hence in having the Business not staying in his "client role", and IT being purely in a blind execution role.
The balance is subtle. The first situation requires IT to pull, the second one to push (to avoid ingerance in operational decisions).
Fortunately,real situations are often hybrids of the two cases ...
Merry Christmas !